05. Intake Specialist | Schedule Flexibility Required | Fully Remote | USD Paymt
Voxidea-Stafi • Mexico • Guatemala
Posted: July 29, 2026
Job Description
Ready to grow your career from home? Your future begins here.
Voxidea connects bilingual Latin American professionals to rewarding, fully remote opportunities with U.S.-based companies.
We’re hiring Intake Specialists to be the first point of contact for leads or clients seeking legal services. Help us make a difference by guiding individuals toward the assistance they need. Apply today! 🚀✨
Available Schedule:
Sat and Sun 9 am to 9 pm EST
Mon and Wed 4 pm to 9 pm EST
Tue 4 pm to 10 pm EST
Days off: Thursday and Friday
What you will be doing:
- Serve as the first contact for leads through phone or email, delivering a friendly and helpful experience. 🤝
- Collect important information to understand client needs and assess how the firm can help. 📝
- Listen empathetically to individuals and guide them to appropriate resources within or outside the firm. 💬
- Complete legal forms and manage records of customer interactions. 📋
- Schedule and coordinate consultations with legal experts. 📅
- Follow up with clients to ensure their needs are met or provide additional support. 🔄
- Handle administrative tasks such as booking appointments, managing schedules, and organizing paperwork. 📑
- Holds a bachelor’s degree. 🎓
- Has 3+ years of experience in customer service, appointment setting, or interpretation roles at contact centers. 💼
- Is proficient in managing calendars and information flow with accuracy and efficiency. 📆✉️
- Has previous experience in sales, customer service, or a legal background (preferred). 🏅
- Is bilingual in English (C1 or higher) and Spanish or Portuguese, both spoken and written. 🗣️✍️
- Demonstrates excellent organizational and time-management skills. 🏅
- Maintains discretion and confidentiality when handling sensitive information. 🔒
- Permanently resides in Latin America. 🌍
- Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. 💻
- Availability to work on weekends.
Additional Content
Ready to grow your career from home? Your future begins here.
Voxidea connects bilingual Latin American professionals to rewarding, fully remote opportunities with U.S.-based companies.
We’re hiring Intake Specialists to be the first point of contact for leads or clients seeking legal services. Help us make a difference by guiding individuals toward the assistance they need. Apply today! 🚀✨
Available Schedule:
Sat and Sun 9 am to 9 pm EST
Mon and Wed 4 pm to 9 pm EST
Tue 4 pm to 10 pm EST
Days off: Thursday and Friday
What you will be doing:
- Serve as the first contact for leads through phone or email, delivering a friendly and helpful experience. 🤝
- Collect important information to understand client needs and assess how the firm can help. 📝
- Listen empathetically to individuals and guide them to appropriate resources within or outside the firm. 💬
- Complete legal forms and manage records of customer interactions. 📋
- Schedule and coordinate consultations with legal experts. 📅
- Follow up with clients to ensure their needs are met or provide additional support. 🔄
- Handle administrative tasks such as booking appointments, managing schedules, and organizing paperwork. 📑
- Holds a bachelor’s degree. 🎓
- Has 3+ years of experience in customer service, appointment setting, or interpretation roles at contact centers. 💼
- Is proficient in managing calendars and information flow with accuracy and efficiency. 📆✉️
- Has previous experience in sales, customer service, or a legal background (preferred). 🏅
- Is bilingual in English (C1 or higher) and Spanish or Portuguese, both spoken and written. 🗣️✍️
- Demonstrates excellent organizational and time-management skills. 🏅
- Maintains discretion and confidentiality when handling sensitive information. 🔒
- Permanently resides in Latin America. 🌍
- Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. 💻
- Availability to work on weekends.