Claims Resolution Adjuster

Job Description

• This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Claims Resolution Adjuster in the United States. This role is centered on managing end-to-end automobile casualty claims in a fully remote environment, combining investigation, customer support, and negotiation responsibilities. The Claims Resolution Adjuster plays a key part in assessing liability, coverage, and damages while ensuring fair and timely claim settlements. Acting as both a trusted advisor and skilled negotiator, the role requires frequent interaction with customers, vendors, and third parties across multiple communication channels. It is a fast-paced position that blends analytical thinking with empathy and strong communication skills. You will work within a structured yet dynamic claims environment supported by modern digital tools. The impact of this role is direct and meaningful, helping customers navigate difficult situations with clarity and confidence.
• Accountabilities: Investigate automobile casualty claims involving single or multiple vehicles, analyzing liability, coverage, and damages to determine fair and accurate claim outcomes. Communicate with customers, claimants, vendors, and third parties through phone, email, and digital channels to provide updates and guide them through the claims process. Evaluate and negotiate settlements using established guidelines, balancing customer needs with organizational standards and regulatory requirements. Document all claim activities accurately and timely in internal systems to ensure compliance, traceability, and financial protection. Apply policy interpretation and investigative techniques to assess coverage validity and resolve complex claim scenarios. Utilize digital tools, estimate platforms, and claims systems to support efficient decision-making and case resolution. Requirements: 2+ years of experience in claims adjusting, particularly involving liability determination, coverage evaluation, and property damage assessments. Strong background in claims investigation, negotiation, and resolution of casualty or automobile-related claims. Excellent communication skills, especially over the phone, with the ability to build rapport and explain complex information clearly. Strong critical thinking and problem-solving abilities to manage complex, fast-moving claim situations effectively. Familiarity with insurance policies, claims systems, and structured claim handling methodologies. Ability to work independently in a remote environment while managing time, priorities, and documentation with accuracy. Licensing requirements may apply depending on jurisdiction, with willingness to obtain necessary adjuster licenses within required timelines. Benefits: Competitive annual salary ranging from $50,000 to $75,050, based on experience and qualifications. Performance-based compensation structure with potential eligibility for a sign-on bonus (for licensed candidates). Full benefits package from day one, including medical, dental, vision, life insurance, and disability coverage. Retirement savings options such as 401(k) and pension plans, plus additional financial wellness programs. Paid time off, flexible scheduling options, and support for work-life balance. Remote-first role with provided equipment (laptop, monitors, headset, peripherals) and monthly internet reimbursement. Training, onboarding support, and ongoing development opportunities to support career progression in claims.
• How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
• We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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