Compliance Operations

Job Summary

Own day-to-day client onboarding and ongoing due diligence, help identify and shape the automation of manual compliance work, and grow over time into oversight of procedure design, QA, and regulatory relationships.

Responsibilities

From day one

• KYC/KYB onboarding — collect and verify entity documents, UBO/ownership structures, and identity verification

• Sanctions, PEP, and adverse-media screening; clear and document alerts with clear, audit-ready rationale

• Risk-score and tier clients at onboarding

• Run periodic reviews and ongoing due diligence by risk tier

• Keep case data clean and consistent so records stay audit-ready as processes evolve

Building toward oversight

• Spot where manual, repetitive steps slow things down and flag them as automation candidates

• Understand the tooling (document extraction, name-matching, adverse-media screening) well enough to know what's possible — not to build it

• Research, survey, and experiment with new tools in the market, and understand how to apply them

• Take ownership of how automation is implemented and how efficient it becomes

• Provide clear requirements and real-world context to the teams building the systems, and give structured feedback that validates automation produces the right outcomes

• Grow into procedure design — setting risk appetite, tiering logic, and QA sampling

• Take on regulatory relationships, exams, and audit responses, plus KPI/SLA reporting — overseeing a team or vendor rather than processing individually

Requirements

• Working knowledge of the relevant AML/CFT and licensing framework

• At least 2 years prior experience working in payments or financial services companies in an Operations role

• An individual operator looking to shift into managing a set of agents — understands the tech needs and what they'll require visibility into as needs shift

• Willingness to learn compliance requirements for international systems

• Experience building or working with AI tools or training models a plus

Why Join?

• Growth: Own the platform and the operations function end-to-end, and expand your scope across new products, rails, partners, and markets as we scale.

• Impact: Shape how payments operations scale at a fast-moving B2B payments company.

• Innovation: Work at the intersection of payments operations and AI-enabled automation.

• Culture: Join a collaborative team that values curiosity, inclusion, and sustainable work.

We are looking for curious, driven builders who want to create secure, scalable, user-friendly payments products. If you do not meet every qualification but bring initiative and a growth mindset, we encourage you to apply.

We embrace AI as a powerful tool for innovation and welcome team members eager to leverage it in their work. As an equal opportunity employer, we're committed to diversity, inclusion, and creating an environment where everyone can thrive.