Danish Speaking Customer Support Analyst - Fintech - Work In Sofia, Bulgaria
Mercier Consultancy Group • Spain • Athens, Attica, Greece
Posted: September 1, 2026
Job Description
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in sourcing high-caliber professionals for roles that demand excellence, linguistic precision, and a commitment to professional growth.
Job Overview
We are currently looking for a talented professional to join a global leader in the financial technology sector for our Danish Speaking Customer Support Analyst – Fintech position in Bulgaria. This unique opportunity allows you to advance your career within the fast-paced FinTech industry while enjoying the vibrant lifestyle offered by one of the most exciting jobs in Bulgaria.
Key Responsibilities
- Provide high-level assistance to Danish-speaking clients regarding complex financial transactions and platform inquiries.
- Ensure compliance with all FinTech industry regulatory standards while resolving account-related issues.
- Troubleshoot technical queries related to digital payment gateways and financial software functionality.
- Maintain meticulous documentation of customer interactions within our CRM to ensure seamless service delivery.
- Collaborate with international teams to optimize user experience and financial product adoption in the Danish market.
- Stay updated on emerging FinTech trends to provide proactive support and value-added insights to our premium client base.
- Native or fluent Danish (spoken and written).
- Valid EU passport (mandatory).
- Strong interest in the FinTech industry and digital financial products.
- Excellent communication skills and a customer-centric mindset, making you an ideal candidate for Danish-speaking jobs.
- Professional proficiency in English to collaborate within our multinational office environment.
- Proven ability to adapt to new technologies and fast-paced digital work environments.
Additional Content
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in sourcing high-caliber professionals for roles that demand excellence, linguistic precision, and a commitment to professional growth.
Job Overview
We are currently looking for a talented professional to join a global leader in the financial technology sector for our Danish Speaking Customer Support Analyst – Fintech position in Bulgaria. This unique opportunity allows you to advance your career within the fast-paced FinTech industry while enjoying the vibrant lifestyle offered by one of the most exciting jobs in Bulgaria.
Key Responsibilities
- Provide high-level assistance to Danish-speaking clients regarding complex financial transactions and platform inquiries.
- Ensure compliance with all FinTech industry regulatory standards while resolving account-related issues.
- Troubleshoot technical queries related to digital payment gateways and financial software functionality.
- Maintain meticulous documentation of customer interactions within our CRM to ensure seamless service delivery.
- Collaborate with international teams to optimize user experience and financial product adoption in the Danish market.
- Stay updated on emerging FinTech trends to provide proactive support and value-added insights to our premium client base.
- Native or fluent Danish (spoken and written).
- Valid EU passport (mandatory).
- Strong interest in the FinTech industry and digital financial products.
- Excellent communication skills and a customer-centric mindset, making you an ideal candidate for Danish-speaking jobs.
- Professional proficiency in English to collaborate within our multinational office environment.
- Proven ability to adapt to new technologies and fast-paced digital work environments.