Digital Sales Representative

Job Description

• This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Digital Sales Representative in the United States. This role is centered on delivering exceptional customer experiences through inbound digital and phone sales channels in a fast-paced, customer-focused environment. You will serve as a trusted point of contact for customers, helping them identify the right products and solutions while ensuring a seamless, high-quality service experience. The position blends sales, problem-solving, and customer support, requiring strong communication skills and the ability to turn each interaction into a value-driven opportunity. You will work within a collaborative team structure, contributing to shared performance goals while maintaining individual accountability for service quality and sales outcomes. The environment is highly metrics-driven, with expectations around responsiveness, accuracy, and customer satisfaction. This is a great opportunity for someone who enjoys engaging with customers, solving problems in real time, and driving revenue through consultative digital sales.
• Accountabilities: Handle high-volume inbound phone and chat interactions, assisting customers with product inquiries, orders, and issue resolution. Deliver high-quality customer service by demonstrating strong problem-solving, ownership, and consultative sales skills. Meet performance targets related to call quality, sales conversion, and revenue generation. Accurately document customer interactions and update records using CRM tools such as Salesforce. Identify, escalate, and report technical, product, or process issues encountered during customer interactions. Maintain schedule adherence and productivity standards while managing a fast-paced workflow. Collaborate closely with team members to share knowledge, improve processes, and support overall team performance. Requirements: High school diploma or equivalent required; 1–2 years of experience in sales, retail, or customer service preferred. Strong verbal and written communication skills with the ability to engage customers effectively. Excellent interpersonal skills with a customer-first mindset and consultative approach to sales. Ability to think critically, solve problems quickly, and adapt to changing customer needs. Proficiency with Microsoft Office tools, including basic Excel skills, and familiarity with Google Workspace. Ability to type at least 40+ WPM for phone interactions and 45+ WPM for chat support. Strong attention to detail, organizational skills, and ability to manage multiple interactions efficiently. Reliable high-speed internet connection and ability to perform effectively in a remote environment. Self-motivated, team-oriented, and comfortable working in a performance-driven setting. Benefits: Competitive hourly pay starting at $21.50, with potential range up to $34.36 depending on experience and location. Eligibility for annual bonus and incentive compensation programs. Comprehensive benefits package including medical, dental, vision, life insurance, and retirement savings plan (401k with match). Fully remote work arrangement within the United States. Paid time off and additional wellbeing support programs, including mental health and family-building benefits. Employee discounts, learning opportunities, and career growth within a large national organization. Inclusive and supportive work culture focused on development, collaboration, and employee wellbeing.
• How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
• We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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