Director, National Fulfillment

Job Description

• This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, National Fulfillment in United States. This leadership opportunity is ideal for an experienced supply chain and operations professional passionate about optimizing large-scale distribution and fulfillment networks. In this role, you will oversee national fulfillment operations across multiple distribution centers, driving efficiency, scalability, and customer satisfaction within a fast-paced manufacturing and logistics environment. You will play a key role in shaping fulfillment strategy, improving operational performance, and aligning inventory deployment with evolving business demands. The position requires close collaboration with cross-functional teams including transportation, planning, manufacturing, customer service, and sales to ensure seamless execution and continuous improvement. This role offers the opportunity to lead transformational initiatives, implement operational best practices, and influence long-term network strategy while building high-performing teams. Candidates who thrive in dynamic environments and enjoy balancing operational excellence with strategic leadership will excel in this position.
• Accountabilities: Lead and oversee national fulfillment operations across multiple distribution centers, ensuring safe, efficient, and customer-focused execution. Establish standardized operational processes, KPIs, and best practices to improve consistency, productivity, and service levels across the network. Drive a strong safety culture while ensuring compliance with OSHA standards and company operational policies. Manage end-to-end fulfillment performance, including order accuracy, on-time delivery, inventory deployment, and outbound logistics execution. Partner with transportation and logistics teams to optimize shipping performance, carrier compliance, shipment consolidation, and cost reduction initiatives. Collaborate with supply planning and manufacturing teams to balance inventory levels, working capital objectives, and seasonal capacity demands. Lead continuous improvement and transformation initiatives, including warehouse automation, WMS optimization, labor productivity improvements, and operational scalability projects. Oversee fulfillment budgets, financial performance, and capital investment planning while identifying opportunities to improve cost-to-serve metrics. Build, mentor, and retain high-performing operations teams while supporting succession planning, leadership development, and employee engagement. Collaborate cross-functionally with IT, engineering, procurement, HR, and other business units to support operational initiatives, network expansion, and organizational growth. Requirements: Bachelor’s degree in Supply Chain, Operations, Engineering, Business, or a related field; MBA preferred. 10+ years of progressive leadership experience in distribution, warehousing, or fulfillment operations, including multi-site management responsibilities. Proven experience leading national or regional fulfillment networks within complex operational environments. Strong financial acumen with experience managing large operational budgets and cost optimization initiatives. Demonstrated expertise in Lean methodologies, operational excellence, and continuous improvement programs. Experience implementing or managing warehouse management systems (WMS), automation technologies, and distribution technology platforms. Strong leadership, communication, organizational, and stakeholder management skills. Ability to drive operational transformation while maintaining high service levels and customer satisfaction. Comfortable working in fast-paced, cross-functional environments with evolving business priorities. Ability and willingness to travel to distribution centers and corporate locations as needed. Benefits: Competitive salary package Annual performance bonus eligibility Medical, dental, and vision insurance Short-term and long-term disability coverage Life and AD&D insurance Matching 401(k) contribution Health Savings Account (HSA) Up to 3 weeks of vacation starting allowance, increasing with tenure 12 paid holidays annually Educational reimbursement opportunities Employee Stock Purchase Plan with discounted stock purchase options Matching gift program Inclusive, growth-focused work environment with leadership development opportunities.
• How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
• We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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