EOR Business Operations Manager

What this job can offer you

What you bring

• Demonstrated experience in business operations, program/project management, operational excellence, or a similar cross-functional role (ideally in EOR Operations or an adjacent operating environment).
• You have strong project management skills and can take ambiguous, multi-stakeholder work from problem definition through delivery, adoption, and measurement.
• You can facilitate alignment across teams with differing priorities and influence outcomes without direct authority.
• You use AI thoughtfully to improve your own workflows and incorporate it into solution design where it meaningfully increases quality, speed, or clarity.
• You are comfortable working with operational metrics and reporting (e.g., Sigma, Zendesk, Google Sheets) and can translate data into clear insights and recommendations.
• You write clearly and default to transparent, effective async communication with peers and stakeholders.
• You are a manager of one: proactive, structured, and able to self-direct with high ownership and follow-through.
• You love improving systems and ways of working and can demonstrate prior examples of making processes faster, clearer, and more scalable.
• You move quickly but with intention and demonstrate strong judgment about trade-offs, risk, and when escalation is needed.

Application process

• (async) Profile review
• Interview with recruiter
• Interview with Sr. Manager, EOR Business Operations
• Interview with Business Operations Team Members
• Interview with Leadership, EOR Business Operations Team
• Bar Raiser Interview
• Prior employment verification check