Estonian Speaking Solutions Consultant - Work In Sofia, Bulgaria
Mercier Consultancy Group • Portugal • Sofia, Sofia City Province, Bulgaria
Posted: September 2, 2026
Job Description
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier global talent and elite organizations. We specialize in sourcing professionals for high-impact roles within the Customer Support Services sector, ensuring excellence across every placement.
Job Overview
We are currently searching for a dedicated professional to join our team in Sofia for the Estonian Speaking Solutions Consultant position in Bulgaria. This role is a fantastic opportunity to advance your career in the dynamic Customer Support Services industry while enjoying the vibrant lifestyle of an emerging European business hub.
Key Responsibilities
- Act as the primary point of contact for Estonian-speaking clients, providing high-quality support within the Customer Support Services sector.
- Resolve complex customer inquiries and technical issues with a solutions-oriented mindset.
- Maintain detailed documentation of customer interactions to ensure quality assurance in service delivery.
- Collaborate with international teams to optimize support workflows and improve the overall client experience.
- Represent the company brand with professionalism and linguistic precision in all Estonian communications.
- Contribute to the success of Estonian-speaking jobs by consistently hitting performance targets and service level agreements.
- Participate in ongoing product training to remain an expert resource for your client base.
- Native or fluent Estonian (spoken and written) is mandatory.
- Valid EU passport (mandatory) for seamless relocation to Bulgaria.
- Proven experience in a professional customer-facing or support environment.
- Excellent communication skills and an ability to thrive in a multicultural environment.
- Strong proficiency in English for inter-office collaboration.
- Commitment to relocating for this Estonian Speaking Solutions Consultant position in Bulgaria.
Additional Content
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier global talent and elite organizations. We specialize in sourcing professionals for high-impact roles within the Customer Support Services sector, ensuring excellence across every placement.
Job Overview
We are currently searching for a dedicated professional to join our team in Sofia for the Estonian Speaking Solutions Consultant position in Bulgaria. This role is a fantastic opportunity to advance your career in the dynamic Customer Support Services industry while enjoying the vibrant lifestyle of an emerging European business hub.
Key Responsibilities
- Act as the primary point of contact for Estonian-speaking clients, providing high-quality support within the Customer Support Services sector.
- Resolve complex customer inquiries and technical issues with a solutions-oriented mindset.
- Maintain detailed documentation of customer interactions to ensure quality assurance in service delivery.
- Collaborate with international teams to optimize support workflows and improve the overall client experience.
- Represent the company brand with professionalism and linguistic precision in all Estonian communications.
- Contribute to the success of Estonian-speaking jobs by consistently hitting performance targets and service level agreements.
- Participate in ongoing product training to remain an expert resource for your client base.
- Native or fluent Estonian (spoken and written) is mandatory.
- Valid EU passport (mandatory) for seamless relocation to Bulgaria.
- Proven experience in a professional customer-facing or support environment.
- Excellent communication skills and an ability to thrive in a multicultural environment.
- Strong proficiency in English for inter-office collaboration.
- Commitment to relocating for this Estonian Speaking Solutions Consultant position in Bulgaria.