Field Service Engineer

Job Description

• This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Field Service Engineer based in India. This role offers the opportunity to deliver hands-on technical service for industrial motion and drive systems in customer environments. You will execute field service activities across low- and medium-voltage drives, helping customers maintain reliable and efficient operations. The position combines installation, commissioning, troubleshooting, technical analysis, and proactive problem-solving. You will work directly with customers to identify operational pain points and recommend practical improvements. A strong focus on first-time-right execution, safety, quality, and responsiveness will be essential to your success. The role provides exposure to diverse industrial applications while allowing you to build deep expertise in electrical drive technologies. This is a full-time, predominantly onsite opportunity suited to an engineer who enjoys technical challenges and customer-facing work.
• Accountabilities Execute field service activities involving low- and medium-voltage drives in accordance with established work instructions, quality standards, safety requirements, and service processes. Perform installation, commissioning, maintenance, troubleshooting, and technical analysis of drive systems through onsite and, where applicable, remote activities. Work directly with customers to understand operational challenges, identify improvement opportunities, and help eliminate technical pain points. Diagnose equipment and process failures, determine root causes, and recommend appropriate corrective and preventive actions. Develop recommendations that can help customers prevent recurring technical issues and improve equipment reliability and operational performance. Prepare material and equipment lists required for service activities and ensure that necessary parts, tools, and resources are available and meet quality requirements. Plan and execute assigned service activities with a first-time-right mindset, maintaining a strong sense of urgency and customer focus. Communicate technical findings, recommendations, and service progress clearly to customers and relevant internal stakeholders. Follow all applicable safety, quality, and operational procedures while working in customer and industrial environments. Requirements Bachelor’s degree in Electrical Engineering, Electronics & Communication Engineering, or a closely related engineering discipline. 3–4 years of professional experience working with low-voltage and medium-voltage drives. Demonstrated hands-on experience with the installation and commissioning of electrical drives. Strong troubleshooting and diagnostic skills, with the ability to analyze equipment and process failures effectively. Good understanding of electrical drive systems and industrial applications. Strong problem-solving capabilities and a proactive approach to identifying and preventing recurring technical issues. Good communication and interpersonal skills, with the ability to interact confidently with customers in field environments. Customer-oriented mindset with a strong focus on responsiveness, service quality, and first-time-right execution. Ability to work independently onsite while following safety procedures, technical standards, and established service processes. Willingness and ability to work in an onsite/customer-facing field service environment. Benefits Opportunity to work with industrial motion technologies, including low- and medium-voltage drive systems. Hands-on exposure to installation, commissioning, troubleshooting, and technical service activities. Direct interaction with industrial customers and exposure to a variety of operational challenges and applications. Opportunities to strengthen technical expertise and develop a career in industrial automation and motion technologies. Access to professional development, learning, and career-growth opportunities. Inclusive and collaborative work environment that values diverse backgrounds and perspectives. Competitive employee benefits, rewards, and development programs.
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