French Speaking Customer Experts for messaging app - Work In Athens, Greece
Mercier Consultancy Group • Portugal • Germany
Posted: October 2, 2026
Job Description
French Speaking Customer Experts for messaging app
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading global brands. We pride ourselves on facilitating life-changing career moves, particularly for those seeking professional opportunities in Europe's most vibrant hubs.
Job Overview
We are currently seeking talented professionals for the French Speaking Customer Experts for messaging app position in Greece, a unique role within the dynamic social media industry. This is an excellent opportunity to join a high-growth environment while enjoying the Mediterranean lifestyle, making it one of the most sought-after French-speaking jobs currently available.
Key Responsibilities
- Provide world-class support to users of a leading global messaging platform within the social media industry.
- Resolve technical inquiries and account-related concerns via chat and messaging interfaces.
- Ensure user satisfaction by maintaining high standards of quality and efficiency in every interaction.
- Collaborate with cross-functional teams to escalate complex issues and provide insights into user trends.
- Foster a positive and safe community environment for all users of the messaging app.
- Contribute to the continuous improvement of customer support processes within the social media sector.
- Stay updated with the latest app features and platform guidelines to provide accurate assistance.
- Native or fluent French (spoken and written) is mandatory for this role.
- Strong command of English for international team communication.
- Valid EU passport (mandatory requirement for visa processing).
- A genuine interest in the social media industry and digital communication trends.
- Excellent problem-solving skills and a proactive, customer-focused mindset.
- Ability to relocate to Athens, Greece for this on-site position.
Additional Content
French Speaking Customer Experts for messaging app
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading global brands. We pride ourselves on facilitating life-changing career moves, particularly for those seeking professional opportunities in Europe's most vibrant hubs.
Job Overview
We are currently seeking talented professionals for the French Speaking Customer Experts for messaging app position in Greece, a unique role within the dynamic social media industry. This is an excellent opportunity to join a high-growth environment while enjoying the Mediterranean lifestyle, making it one of the most sought-after French-speaking jobs currently available.
Key Responsibilities
- Provide world-class support to users of a leading global messaging platform within the social media industry.
- Resolve technical inquiries and account-related concerns via chat and messaging interfaces.
- Ensure user satisfaction by maintaining high standards of quality and efficiency in every interaction.
- Collaborate with cross-functional teams to escalate complex issues and provide insights into user trends.
- Foster a positive and safe community environment for all users of the messaging app.
- Contribute to the continuous improvement of customer support processes within the social media sector.
- Stay updated with the latest app features and platform guidelines to provide accurate assistance.
- Native or fluent French (spoken and written) is mandatory for this role.
- Strong command of English for international team communication.
- Valid EU passport (mandatory requirement for visa processing).
- A genuine interest in the social media industry and digital communication trends.
- Excellent problem-solving skills and a proactive, customer-focused mindset.
- Ability to relocate to Athens, Greece for this on-site position.