French Speaking Video Streaming Customer Experts - Work Remote In Greece
Mercier Consultancy Group • Belgium • Sofia, Sofia City Province, Bulgaria
Posted: September 2, 2026
Job Description
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading corporations across Europe. We pride ourselves on facilitating exceptional career transitions for professionals seeking world-class opportunities, including highly sought-after French-speaking jobs.
Job Overview
We are currently looking for passionate individuals to join our team as French Speaking Video Streaming Customer Experts. This unique French Speaking Video Streaming Customer Experts position in Greece offers a fantastic opportunity to work within the fast-paced streaming industry while enjoying the Mediterranean lifestyle through our comprehensive support programs.
Key Responsibilities
- Provide world-class support to users of a leading global video streaming platform.
- Assist customers with technical troubleshooting related to streaming quality, device connectivity, and account management.
- Manage user inquiries regarding subscription plans, content availability, and billing cycles.
- Maintain high levels of customer satisfaction by delivering personalized, efficient solutions.
- Stay updated on the latest platform features and content releases to provide expert guidance.
- Collaborate with international teams to optimize support workflows within the streaming sector.
- Document customer interactions accurately in our CRM system to ensure continuous service improvements.
- Native or fluent French (spoken and written).
- Valid EU passport (mandatory).
- Strong interest in the streaming platforms industry and digital media.
- Excellent communication skills and a customer-centric mindset.
- Ability to work in a remote environment within Greece.
- Technologically savvy with the ability to navigate multiple streaming interfaces and support tools.
Additional Content
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading corporations across Europe. We pride ourselves on facilitating exceptional career transitions for professionals seeking world-class opportunities, including highly sought-after French-speaking jobs.
Job Overview
We are currently looking for passionate individuals to join our team as French Speaking Video Streaming Customer Experts. This unique French Speaking Video Streaming Customer Experts position in Greece offers a fantastic opportunity to work within the fast-paced streaming industry while enjoying the Mediterranean lifestyle through our comprehensive support programs.
Key Responsibilities
- Provide world-class support to users of a leading global video streaming platform.
- Assist customers with technical troubleshooting related to streaming quality, device connectivity, and account management.
- Manage user inquiries regarding subscription plans, content availability, and billing cycles.
- Maintain high levels of customer satisfaction by delivering personalized, efficient solutions.
- Stay updated on the latest platform features and content releases to provide expert guidance.
- Collaborate with international teams to optimize support workflows within the streaming sector.
- Document customer interactions accurately in our CRM system to ensure continuous service improvements.
- Native or fluent French (spoken and written).
- Valid EU passport (mandatory).
- Strong interest in the streaming platforms industry and digital media.
- Excellent communication skills and a customer-centric mindset.
- Ability to work in a remote environment within Greece.
- Technologically savvy with the ability to navigate multiple streaming interfaces and support tools.