Hungarian Speaking Solutions Consultant - Work In Sofia, Bulgaria
Mercier Consultancy Group • Romania • Austria
Posted: August 19, 2026
Job Description
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-leading organizations in the Customer Support Services sector. We pride ourselves on facilitating career-defining opportunities and delivering exceptional value for both our clients and our candidates through our expert placement strategies.
Job Overview
We are currently searching for a dedicated professional to join a prestigious team in Sofia for our Hungarian Speaking Solutions Consultant position in Bulgaria. This is a unique opportunity to leverage your linguistic expertise within the fast-paced Customer Support Services industry while enjoying a comprehensive relocation package to one of Europe's rising professional hubs.
Key Responsibilities
- Provide high-level support and consultancy to Hungarian-speaking clients, ensuring an excellent customer service experience.
- Act as the primary point of contact, resolving complex inquiries through various communication channels within the Customer Support Services sector.
- Maintain detailed and accurate records of client interactions to ensure continuous improvement in service quality.
- Collaborate with internal teams to identify trends and offer innovative solutions that enhance service delivery.
- Maintain deep knowledge of products and services to provide accurate, value-driven information to all customers.
- Consistently meet and exceed key performance indicators (KPIs) and quality standards defined for this role.
- Contribute to a positive, professional, and efficient atmosphere within the international team in Sofia.
- Native or fluent Hungarian (spoken and written) is mandatory for this role.
- Professional proficiency in English to collaborate within our international corporate environment.
- Valid EU passport, enabling seamless work and relocation to our Sofia office.
- Previous experience in Customer Support Services or a client-facing role is highly preferred.
- Strong problem-solving skills and a passion for delivering exceptional service outcomes.
- Ability to relocate to Sofia, Bulgaria, for this on-site position.
Additional Content
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-leading organizations in the Customer Support Services sector. We pride ourselves on facilitating career-defining opportunities and delivering exceptional value for both our clients and our candidates through our expert placement strategies.
Job Overview
We are currently searching for a dedicated professional to join a prestigious team in Sofia for our Hungarian Speaking Solutions Consultant position in Bulgaria. This is a unique opportunity to leverage your linguistic expertise within the fast-paced Customer Support Services industry while enjoying a comprehensive relocation package to one of Europe's rising professional hubs.
Key Responsibilities
- Provide high-level support and consultancy to Hungarian-speaking clients, ensuring an excellent customer service experience.
- Act as the primary point of contact, resolving complex inquiries through various communication channels within the Customer Support Services sector.
- Maintain detailed and accurate records of client interactions to ensure continuous improvement in service quality.
- Collaborate with internal teams to identify trends and offer innovative solutions that enhance service delivery.
- Maintain deep knowledge of products and services to provide accurate, value-driven information to all customers.
- Consistently meet and exceed key performance indicators (KPIs) and quality standards defined for this role.
- Contribute to a positive, professional, and efficient atmosphere within the international team in Sofia.
- Native or fluent Hungarian (spoken and written) is mandatory for this role.
- Professional proficiency in English to collaborate within our international corporate environment.
- Valid EU passport, enabling seamless work and relocation to our Sofia office.
- Previous experience in Customer Support Services or a client-facing role is highly preferred.
- Strong problem-solving skills and a passion for delivering exceptional service outcomes.
- Ability to relocate to Sofia, Bulgaria, for this on-site position.