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Polish Speaking Customer Care Jobs in Sofia - Fully Paid Relocation Package

Mercier Consultancy Group Greece • Germany


No Relocation

Posted: March 26, 2026

Job Description

Mercier Consultancy MD is seeking motivated Polish-speaking Customer Care professionals to join our team in Sofia with a fully paid relocation package. This role provides an excellent opportunity for individuals looking to advance their careers while experiencing life in a vibrant and dynamic city. You will be responsible for delivering outstanding customer service to Polish-speaking clients, ensuring their needs are met with professionalism and care.


Key Responsibilities

  • Provide exceptional customer support in Polish across multiple communication channels including phone, email, and chat.
  • Assist customers with inquiries about products, services, and account-related issues efficiently.
  • Maintain accurate records of customer interactions and document solutions in the CRM system.
  • Resolve customer complaints effectively to maintain high customer satisfaction.
  • Collaborate with team members to share knowledge and improve service delivery.
  • Stay informed about product updates, company policies, and industry trends.
Mercier Consultancy MD is seeking motivated Polish-speaking Customer Care professionals to join our team in Sofia with a fully paid relocation package. This role provides an excellent opportunity for individuals looking to advance their careers while e...
  • Fluency in Polish (both written and spoken) is mandatory; proficiency in English is a plus.
  • Previous experience in customer service or similar roles is highly preferred.
  • Strong communication and problem-solving skills.
  • Ability to thrive in a fast-paced environment and manage multiple tasks efficiently.
  • Familiarity with CRM software and customer support tools is an advantage.
  • Willingness to relocate to Sofia with full relocation support provided.
  • A positive attitude and a customer-centric approach to all interactions.

Additional Content

Mercier Consultancy MD is seeking motivated Polish-speaking Customer Care professionals to join our team in Sofia with a fully paid relocation package. This role provides an excellent opportunity for individuals looking to advance their careers while experiencing life in a vibrant and dynamic city. You will be responsible for delivering outstanding customer service to Polish-speaking clients, ensuring their needs are met with professionalism and care.


Key Responsibilities

  • Provide exceptional customer support in Polish across multiple communication channels including phone, email, and chat.
  • Assist customers with inquiries about products, services, and account-related issues efficiently.
  • Maintain accurate records of customer interactions and document solutions in the CRM system.
  • Resolve customer complaints effectively to maintain high customer satisfaction.
  • Collaborate with team members to share knowledge and improve service delivery.
  • Stay informed about product updates, company policies, and industry trends.
Mercier Consultancy MD is seeking motivated Polish-speaking Customer Care professionals to join our team in Sofia with a fully paid relocation package. This role provides an excellent opportunity for individuals looking to advance their careers while e...
  • Fluency in Polish (both written and spoken) is mandatory; proficiency in English is a plus.
  • Previous experience in customer service or similar roles is highly preferred.
  • Strong communication and problem-solving skills.
  • Ability to thrive in a fast-paced environment and manage multiple tasks efficiently.
  • Familiarity with CRM software and customer support tools is an advantage.
  • Willingness to relocate to Sofia with full relocation support provided.
  • A positive attitude and a customer-centric approach to all interactions.