QA Supervisor (ABA)
ReWorks Solutions • South Africa
No Relocation
Posted: April 29, 2026
Job Description
Job Title: QA Supervisor
Location: South Africa (Remote)
Employment Type: Full-Time
Work Hours: Monday to Friday, 9 AM to 5 PM EST
Responsibilities:
- Oversee and maintain quality assurance standards across ABA services
- Train and coach therapists on QA processes, expectations, and best practices
- Educate team members on how to accurately upload and manage session data within the company’s CRM system
- Become an expert in the company’s CRM platform and act as the go-to resource for support and troubleshooting
- Review session documentation for accuracy, completeness, and compliance
- Provide constructive feedback to therapists to improve performance and quality
- Monitor workflows and identify opportunities for process improvement
- Collaborate with leadership to ensure consistent quality standards are met
- Proven experience in a QA, supervisory, or ABA-related role
- Strong understanding of ABA processes and documentation standards
- Highly proficient and comfortable with CRM systems
- Excellent communication and training skills
- Confident in leading, coaching, and supporting team members
- Strong attention to detail and critical thinking abilities
- Ability to quickly learn and master new systems and processes
- Organized, proactive, and able to manage multiple priorities
Additional Content
Job Title: QA Supervisor
Location: South Africa (Remote)
Employment Type: Full-Time
Work Hours: Monday to Friday, 9 AM to 5 PM EST
Responsibilities:
- Oversee and maintain quality assurance standards across ABA services
- Train and coach therapists on QA processes, expectations, and best practices
- Educate team members on how to accurately upload and manage session data within the company’s CRM system
- Become an expert in the company’s CRM platform and act as the go-to resource for support and troubleshooting
- Review session documentation for accuracy, completeness, and compliance
- Provide constructive feedback to therapists to improve performance and quality
- Monitor workflows and identify opportunities for process improvement
- Collaborate with leadership to ensure consistent quality standards are met
- Proven experience in a QA, supervisory, or ABA-related role
- Strong understanding of ABA processes and documentation standards
- Highly proficient and comfortable with CRM systems
- Excellent communication and training skills
- Confident in leading, coaching, and supporting team members
- Strong attention to detail and critical thinking abilities
- Ability to quickly learn and master new systems and processes
- Organized, proactive, and able to manage multiple priorities