Salesforce Architect
banyansoftware • Sydney, New South Wales, Australia
Posted: March 23, 2026
Job Description
The Opportunity
This opportunity is with our Operating Company Harrier who provides the Ignition platform, a leading customer retention and engagement product for the automotive industry. The platform helps dealerships automate workflows, strengthen customer relationships, and improve their marketing and service retention programs across Australia and New Zealand, working with major dealership groups and OEMs.
You'll be based remotely and will be and reporting to the Chief Information Officer. Day to day you'll work closely with our Salesforce Engineers, AI and Data team, Integration Engineers, QA, and Product so being a strong collaborator is just as important as your technical skills.
Right now, Harrier is investing heavily in modernising the Ignition platform and we're looking for someone who can manage cleaning up technical debt, tightening up security, improving how we test and deploy, and setting the standard for how we build going forward. At the same time, there are some really exciting new things on the horizon: AI integration, two-way SMS, AgentForce, and new dealer-facing features and you'll play a key role in making sure the platform is ready for all of it.
What You'll Do
- Evolve and strengthen the platform – Build on our existing Salesforce foundation by uplifting code quality, refining bulk‑data handling patterns, modernising legacy implementations where appropriate, and ensuring the platform continues to scale as the business grows.
- Maintain strong security and governance – Ensure data access and sharing models remain robust and compliant with privacy obligations, and define clear, consistent standards to guide future development
- Set the technical direction – Define how we build on Salesforce from coding standards and trigger patterns to how we integrate with other systems and make sure the whole team is working to the same playbook.
- Tackle technical debt – Own an ongoing programme of improvement, tracking where the platform needs attention and carving out space each release to make things better.
- Strengthen our deployment process – Manage the quality checks in our CI/CD pipeline so that problems get caught early and good practices are baked in from the start.
- Enable new product features – Work with our AI and Data team to make sure Salesforce is ready for what's coming next, including AI tools, high-volume processing, and new integrations.
What You'll Bring
- Significant hands-on experience with Salesforce in a senior or lead role.
- Deep expertise in Apex triggers, batch classes, async processing and a strong grasp of how to build things that scale without hitting limits.
- Experience cleaning up Salesforce codebases and making them production-ready.
- A solid understanding of Salesforce security, including how sharing rules, field-level security, and permissions work in practice.
- Proven experience integrating Salesforce with other systems using REST/SOAP APIs, Platform Events, and async patterns.
- Confidence with Lightning Web Components and modern Salesforce development approaches.
- The ability to explain technical decisions clearly to people who aren't engineers.
Bonus Points
- Salesforce certifications such as Platform Developer II, Application Architect, or Technical Architect.
- Experience with AgentForce, Einstein, or Data Cloud.
- Familiarity with Salesforce DevOps tools like Copado, Gearset, or GitHub Actions.
- A background in automotive, CRM, or subscription SaaS products.
- Experience with Marketing Cloud or dealer/partner portal development.
- Knowledge of integration tools like MuleSoft or Jitterbit.
This is a great opportunity for someone who loves getting into the detail, takes pride in building things properly, and wants to make a real difference to a platform that's used by hundreds of automotive dealerships across Australia and New Zealand. If that sounds like you, we'd love to hear from you.
Additional Content
The Opportunity
This opportunity is with our Operating Company Harrier who provides the Ignition platform, a leading customer retention and engagement product for the automotive industry. The platform helps dealerships automate workflows, strengthen customer relationships, and improve their marketing and service retention programs across Australia and New Zealand, working with major dealership groups and OEMs.
You'll be based remotely and will be and reporting to the Chief Information Officer. Day to day you'll work closely with our Salesforce Engineers, AI and Data team, Integration Engineers, QA, and Product so being a strong collaborator is just as important as your technical skills.
Right now, Harrier is investing heavily in modernising the Ignition platform and we're looking for someone who can manage cleaning up technical debt, tightening up security, improving how we test and deploy, and setting the standard for how we build going forward. At the same time, there are some really exciting new things on the horizon: AI integration, two-way SMS, AgentForce, and new dealer-facing features and you'll play a key role in making sure the platform is ready for all of it.
What You'll Do
- Evolve and strengthen the platform – Build on our existing Salesforce foundation by uplifting code quality, refining bulk‑data handling patterns, modernising legacy implementations where appropriate, and ensuring the platform continues to scale as the business grows.
- Maintain strong security and governance – Ensure data access and sharing models remain robust and compliant with privacy obligations, and define clear, consistent standards to guide future development
- Set the technical direction – Define how we build on Salesforce from coding standards and trigger patterns to how we integrate with other systems and make sure the whole team is working to the same playbook.
- Tackle technical debt – Own an ongoing programme of improvement, tracking where the platform needs attention and carving out space each release to make things better.
- Strengthen our deployment process – Manage the quality checks in our CI/CD pipeline so that problems get caught early and good practices are baked in from the start.
- Enable new product features – Work with our AI and Data team to make sure Salesforce is ready for what's coming next, including AI tools, high-volume processing, and new integrations.
What You'll Bring
- Significant hands-on experience with Salesforce in a senior or lead role.
- Deep expertise in Apex triggers, batch classes, async processing and a strong grasp of how to build things that scale without hitting limits.
- Experience cleaning up Salesforce codebases and making them production-ready.
- A solid understanding of Salesforce security, including how sharing rules, field-level security, and permissions work in practice.
- Proven experience integrating Salesforce with other systems using REST/SOAP APIs, Platform Events, and async patterns.
- Confidence with Lightning Web Components and modern Salesforce development approaches.
- The ability to explain technical decisions clearly to people who aren't engineers.
Bonus Points
- Salesforce certifications such as Platform Developer II, Application Architect, or Technical Architect.
- Experience with AgentForce, Einstein, or Data Cloud.
- Familiarity with Salesforce DevOps tools like Copado, Gearset, or GitHub Actions.
- A background in automotive, CRM, or subscription SaaS products.
- Experience with Marketing Cloud or dealer/partner portal development.
- Knowledge of integration tools like MuleSoft or Jitterbit.
This is a great opportunity for someone who loves getting into the detail, takes pride in building things properly, and wants to make a real difference to a platform that's used by hundreds of automotive dealerships across Australia and New Zealand. If that sounds like you, we'd love to hear from you.