Site Reliability Engineer

Job Description

• This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Site Reliability Engineer in India. This role sits at the core of ensuring large-scale, high-availability digital services remain reliable, secure, and performant for millions of users across global government platforms. You will be responsible for maintaining and improving complex cloud-based infrastructure while driving automation, incident response, and system optimization at scale. Working within a highly collaborative engineering environment, you will partner closely with software engineers to enhance system design, deployment practices, and operational resilience. The role blends hands-on engineering, production support, and strategic reliability improvements. You will also contribute to observability, capacity planning, and security best practices across distributed systems. This is an opportunity to directly impact critical civic technology used by public institutions worldwide.
• Accountabilities In this role, you will ensure the stability, scalability, and performance of mission-critical systems while continuously improving reliability engineering practices across cloud-native environments. Provide on-call production support and resolve incidents in alignment with SLA and operational priorities. Monitor system health, performance, and availability, proactively identifying and resolving issues. Design, build, and maintain automation scripts and tools to reduce manual operational effort. Perform root cause analysis of incidents and implement long-term corrective actions. Collaborate with engineering teams to improve system architecture, deployment pipelines, and reliability standards. Contribute to capacity planning, infrastructure scaling, and system performance optimization. Maintain documentation for operational processes, incident resolution, and system architecture. Ensure adherence to security, compliance, and infrastructure best practices. Requirements This role requires strong hands-on experience in production systems, cloud environments, and reliability engineering practices, combined with strong problem-solving and communication skills. 5+ years of experience in Site Reliability Engineering, DevOps, or system administration roles supporting large-scale systems. Strong knowledge of Linux/Unix systems, networking fundamentals, and cloud platforms (AWS, Azure, or GCP). Proficiency in scripting/programming languages such as Python, Bash, Ruby, Go, Java, or C++. Experience with monitoring, logging, and observability tools (e.g., Prometheus, Grafana, Elastic, Splunk). Hands-on experience with CI/CD pipelines and infrastructure automation tools (Ansible, Chef, Puppet, or similar). Strong incident management skills, including troubleshooting, RCA, and preventive fixes. Excellent communication skills and ability to collaborate across engineering and product teams. Bachelor’s degree in Computer Science, IT, or equivalent practical experience. Benefits Competitive compensation aligned with senior SRE roles Remote-first and globally distributed work environment Opportunity to work on large-scale, high-impact civic technology platforms Exposure to modern cloud infrastructure and automation practices Strong focus on learning, innovation, and engineering excellence Collaborative, inclusive, and mission-driven culture Opportunities to work on reliability, AI/ML ops, and advanced infrastructure challenges
• How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
• We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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