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Slovak Customer Service Agent For Booking.com in Greece - Relocation package

Mercier Consultancy Poprad, Prešov Region, Slovakia • Nitra, Nitra Region, Slovakia


No Relocation

Posted: June 26, 2026

Job Description

Mercier Consultancy Group is looking for a Slovak Speaking Reservations Agent to join their team supporting Booking.com operations in Greece. This role provides an excellent opportunity to work in the travel and hospitality industry, assisting Slovak-speaking customers with their accommodation booking needs.

Key Responsibilities

  • Assist Slovak speaking customers with accommodation reservations via phone, email, and chat.
  • Provide accurate information about properties, pricing, and Booking.com policies.
  • Handle booking modifications, cancellations, and special requests efficiently.
  • Resolve customer queries and issues with professionalism to ensure high satisfaction levels.
  • Maintain detailed records of customer interactions and bookings using Booking.com's reservation system.
  • Work collaboratively with team members to achieve service quality and customer satisfaction goals.
Mercier Consultancy Group is looking for a Slovak Speaking Reservations Agent to join their team supporting Booking.com operations in Greece. This role provides an excellent opportunity to work in the travel and hospitality industry, assisting Slovak-s...
  • Fluency in Slovak (spoken and written) is essential; proficiency in English is a plus.
  • Experience in customer service or related roles is preferred.
  • Strong communication and interpersonal skills.
  • Ability to handle challenging situations calmly and effectively.
  • Willingness to relocate and adapt to life in Greece.
  • Positive attitude towards learning and professional growth in a multicultural setting.

Additional Content

Mercier Consultancy Group is looking for a Slovak Speaking Reservations Agent to join their team supporting Booking.com operations in Greece. This role provides an excellent opportunity to work in the travel and hospitality industry, assisting Slovak-speaking customers with their accommodation booking needs.

Key Responsibilities

  • Assist Slovak speaking customers with accommodation reservations via phone, email, and chat.
  • Provide accurate information about properties, pricing, and Booking.com policies.
  • Handle booking modifications, cancellations, and special requests efficiently.
  • Resolve customer queries and issues with professionalism to ensure high satisfaction levels.
  • Maintain detailed records of customer interactions and bookings using Booking.com's reservation system.
  • Work collaboratively with team members to achieve service quality and customer satisfaction goals.
Mercier Consultancy Group is looking for a Slovak Speaking Reservations Agent to join their team supporting Booking.com operations in Greece. This role provides an excellent opportunity to work in the travel and hospitality industry, assisting Slovak-s...
  • Fluency in Slovak (spoken and written) is essential; proficiency in English is a plus.
  • Experience in customer service or related roles is preferred.
  • Strong communication and interpersonal skills.
  • Ability to handle challenging situations calmly and effectively.
  • Willingness to relocate and adapt to life in Greece.
  • Positive attitude towards learning and professional growth in a multicultural setting.