Slovak Speaking Solutions Consultant - Work In Sofia, Bulgaria
Mercier Consultancy Group • Czechia • Prague, Prague, Czechia
Posted: August 14, 2026
Job Description
Slovak Speaking Solutions Consultant
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, specializing in connecting elite talent with industry-leading organizations across the European continent. As a trusted partner in the Customer Support Services sector, we pride ourselves on delivering bespoke recruitment solutions that foster career growth and long-term professional success.
Job Overview
We are currently seeking a dynamic professional for the Slovak Speaking Solutions Consultant position in Bulgaria, based in the vibrant city of Sofia. This is a unique opportunity to join a fast-paced Customer Support Services environment, where you will provide expert solutions and world-class service to a diverse range of international clients.
Key Responsibilities
- Deliver exceptional omnichannel support to Slovak-speaking customers within the fast-growing Customer Support Services industry.
- Analyze complex customer inquiries and provide accurate, timely solutions to ensure total satisfaction.
- Maintain detailed records of customer interactions within our high-tech internal database systems.
- Collaborate with cross-functional teams in Sofia to optimize service delivery and enhance operational efficiency.
- Act as a brand ambassador, ensuring all communications align with our premium quality standards.
- Participate in ongoing training to stay updated on product specifications and industry best practices.
- Consistently meet and exceed individual and team-based KPIs in a results-driven professional environment.
- Native or fluent Slovak (spoken and written) is mandatory for this role.
- Valid EU passport or a valid work permit for Bulgaria.
- Prior experience in Customer Support Services or a client-facing role is highly desirable.
- Strong proficiency in English to collaborate within our international team in Sofia.
- Excellent communication and problem-solving skills, with a passion for helping others.
- Ability to adapt to new technologies and thrive in a multicultural workspace.
Additional Content
Slovak Speaking Solutions Consultant
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, specializing in connecting elite talent with industry-leading organizations across the European continent. As a trusted partner in the Customer Support Services sector, we pride ourselves on delivering bespoke recruitment solutions that foster career growth and long-term professional success.
Job Overview
We are currently seeking a dynamic professional for the Slovak Speaking Solutions Consultant position in Bulgaria, based in the vibrant city of Sofia. This is a unique opportunity to join a fast-paced Customer Support Services environment, where you will provide expert solutions and world-class service to a diverse range of international clients.
Key Responsibilities
- Deliver exceptional omnichannel support to Slovak-speaking customers within the fast-growing Customer Support Services industry.
- Analyze complex customer inquiries and provide accurate, timely solutions to ensure total satisfaction.
- Maintain detailed records of customer interactions within our high-tech internal database systems.
- Collaborate with cross-functional teams in Sofia to optimize service delivery and enhance operational efficiency.
- Act as a brand ambassador, ensuring all communications align with our premium quality standards.
- Participate in ongoing training to stay updated on product specifications and industry best practices.
- Consistently meet and exceed individual and team-based KPIs in a results-driven professional environment.
- Native or fluent Slovak (spoken and written) is mandatory for this role.
- Valid EU passport or a valid work permit for Bulgaria.
- Prior experience in Customer Support Services or a client-facing role is highly desirable.
- Strong proficiency in English to collaborate within our international team in Sofia.
- Excellent communication and problem-solving skills, with a passion for helping others.
- Ability to adapt to new technologies and thrive in a multicultural workspace.