Swedish Customer Service for Luxury Retail (Remote) | Work and Live in Greece
Mercier Consultancy Group • Gothenburg, Västra Götaland County, Sweden • Sweden
Posted: July 14, 2026
Job Description
Are you a French speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated Swedish-speaking Customer Service Agent to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction.
If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free and with ease.
Key Responsibilities
- Handle customer inquiries for Swedish speaking customers via calls, chats and/or phone calls.
- Resolve complaints professionally to maintain high customer satisfaction.
- Accurately document all customer interactions in the CRM system.
- Collaborate with internal teams to improve product support and customer service processes.
- Native-level fluency in Swedish (both written and spoken) is essential.
- A minimum English proficiency of B2 is required.
- Strong communication and problem-solving skills.
- Comfortable using computers and willing to learn new software tools.
- Ability to work in a team-oriented environment.
- Willingness to relocate and live in Greece.
Additional Content
Are you a French speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated Swedish-speaking Customer Service Agent to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction.
If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free and with ease.
Key Responsibilities
- Handle customer inquiries for Swedish speaking customers via calls, chats and/or phone calls.
- Resolve complaints professionally to maintain high customer satisfaction.
- Accurately document all customer interactions in the CRM system.
- Collaborate with internal teams to improve product support and customer service processes.
- Native-level fluency in Swedish (both written and spoken) is essential.
- A minimum English proficiency of B2 is required.
- Strong communication and problem-solving skills.
- Comfortable using computers and willing to learn new software tools.
- Ability to work in a team-oriented environment.
- Willingness to relocate and live in Greece.