Technical Program Manager III (6303)

Technical Program Manager III

itD is seeking a Technical Program Manager III to drive the successful execution of complex, cross-functional programs supporting service experience transformation and enterprise tooling initiatives. This role will be responsible for leading program strategy, managing dependencies across multiple teams, and ensuring timely delivery of high-impact initiatives. The ideal candidate will bring strong expertise in technical program management, agile delivery, and stakeholder engagement, with a proven track record of driving large-scale programs in fast-paced, ambiguous environments.

Location: Remote (U.S. – EST preferred)

Duration: 12 months

We provide comprehensive medical benefits, a 401(k) plan, paid holidays, and more.
Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

Responsibilities

• Lead end-to-end execution of complex technical programs, ensuring delivery within scope, timeline, and quality expectations
• Drive program-level planning, including roadmap development, milestone tracking, and dependency management across multiple workstreams
• Facilitate agile ceremonies such as stand-ups, sprint planning, demos, retrospectives, and release gates
• Manage cross-functional coordination across engineering, product, operations, and business teams
• Track and mitigate program risks, issues, and dependencies, ensuring timely resolution and stakeholder alignment
• Translate business priorities into actionable technical requirements, delivery plans, and acceptance criteria
• Own program reporting, including executive-level updates on status, risks, and mitigation strategies
• Coordinate delivery across enterprise platforms including AI/automation tools, CRM systems, and knowledge management systems
• Drive change management initiatives, including business-to-team mapping and process transformation
• Ensure knowledge transfer, documentation, and operational continuity across programs

Internal Responsibilities

• Attend regular internal practice community meetings
• Collaborate with your itD practice team on industry thought leadership
• Complete client case studies and learning material (blogs, media material)
• Build out material to contribute to the Digital Transformation practice
• Attend internal itD networking events (in person and virtual)
• Work with leadership on career fast-track opportunities

Required Qualifications and Skills

• 4–6 years of experience in Technical Program Management or Project Management in large-scale environments
• Strong experience in project planning, scheduling, tracking, and risk management
• Experience delivering technology or business application solutions across multi-platform systems
• Experience facilitating agile methodologies and managing multiple concurrent workstreams
• Strong stakeholder management, communication, and cross-functional collaboration skills
• Proven ability to operate in fast-paced, ambiguous environments and manage competing priorities
• Experience translating business needs into technical requirements and execution plans
• Bachelor’s degree in Computer Science, Engineering, or a related technical field

Preferred Qualifications and Skills

• Experience working in large technology organizations or big tech environments
• Exposure to AI/automation tools, CRM platforms, or enterprise systems
• PMP or PMI certification
• Strong executive communication and reporting experience

Education

• Bachelor’s degree in a relevant technical field or equivalent work experience required
• Advanced degree or PMP certification preferred

Technical Program Manager III

itD is seeking a Technical Program Manager III to drive the successful execution of complex, cross-functional programs supporting service experience transformation and enterprise tooling initiatives. This role will be responsible for leading program strategy, managing dependencies across multiple teams, and ensuring timely delivery of high-impact initiatives. The ideal candidate will bring strong expertise in technical program management, agile delivery, and stakeholder engagement, with a proven track record of driving large-scale programs in fast-paced, ambiguous environments.

Location: Remote (U.S. – EST preferred)

Duration: 12 months

We provide comprehensive medical benefits, a 401(k) plan, paid holidays, and more.
Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

Responsibilities

• Lead end-to-end execution of complex technical programs, ensuring delivery within scope, timeline, and quality expectations
• Drive program-level planning, including roadmap development, milestone tracking, and dependency management across multiple workstreams
• Facilitate agile ceremonies such as stand-ups, sprint planning, demos, retrospectives, and release gates
• Manage cross-functional coordination across engineering, product, operations, and business teams
• Track and mitigate program risks, issues, and dependencies, ensuring timely resolution and stakeholder alignment
• Translate business priorities into actionable technical requirements, delivery plans, and acceptance criteria
• Own program reporting, including executive-level updates on status, risks, and mitigation strategies
• Coordinate delivery across enterprise platforms including AI/automation tools, CRM systems, and knowledge management systems
• Drive change management initiatives, including business-to-team mapping and process transformation
• Ensure knowledge transfer, documentation, and operational continuity across programs

Internal Responsibilities

• Attend regular internal practice community meetings
• Collaborate with your itD practice team on industry thought leadership
• Complete client case studies and learning material (blogs, media material)
• Build out material to contribute to the Digital Transformation practice
• Attend internal itD networking events (in person and virtual)
• Work with leadership on career fast-track opportunities

Required Qualifications and Skills

• 4–6 years of experience in Technical Program Management or Project Management in large-scale environments
• Strong experience in project planning, scheduling, tracking, and risk management
• Experience delivering technology or business application solutions across multi-platform systems
• Experience facilitating agile methodologies and managing multiple concurrent workstreams
• Strong stakeholder management, communication, and cross-functional collaboration skills
• Proven ability to operate in fast-paced, ambiguous environments and manage competing priorities
• Experience translating business needs into technical requirements and execution plans
• Bachelor’s degree in Computer Science, Engineering, or a related technical field

Preferred Qualifications and Skills

• Experience working in large technology organizations or big tech environments
• Exposure to AI/automation tools, CRM platforms, or enterprise systems
• PMP or PMI certification
• Strong executive communication and reporting experience

Education

• Bachelor’s degree in a relevant technical field or equivalent work experience required
• Advanced degree or PMP certification preferred