TPM - Ops and Strategy, Wireless Connectivity

Description

• We are seeking a Technical Program Manager to serve as the Chief of Staff for Amazon's Wireless Connectivity organization ( engineers across US and Asia). This person will own operational excellence, strategic

Description

• We are seeking a Technical Program Manager to serve as the Chief of Staff for Amazon's Wireless Connectivity organization ( engineers across US and Asia). This person will own operational excellence, strategic planning, and AI-powered program management for a leadership org that ships wireless connectivity solutions (WiFi, Bluetooth, Thread, Zigbee, Matter, Sidewalk) across Amazon's entire device portfolio — Echo, Fire TV, Ring, Blink, Key, smart eyewear, and next-generation smart home products. This is not a traditional "track one program" TPM role. You will be the operating system for a hardware engineering organization: running the planning cadence, driving headcount and budget decisions, preparing executive documents (OP1/OP2), monitoring health of 30+ concurrent programs, and building AI-augmented workflows that replace manual toil. You will be the person leadership relies on to know where every program stands and keep a pulse check on org health. Key job responsibilities Org Operations & Cadence - Own and run the leadership operating rhythm: WBR, MBR, QBR, OP cycles - Drive cross-team coordination across 4+ sub-orgs - Prepare agendas, track action items, and ensure decisions are documented and followed through - Manage org-wide communications: announcements, hiring updates, launch celebrations Strategic Planning & HC Management - Own the annual/bi-annual OP1/OP2 planning cycle end-to-end: narrative writing, HC asks, cost modeling - Manage headcount forecasting - Run monthly HC scrub: validate loading against 9-Box rules, identify violations, prepare remediation plans - Model trade-offs between programs, functions, and geos for leadership decisions - Prepare and maintain roadmap-to-HC mapping for 50+ product programs Org Health & Escalation - Monitor org health across the full portfolio (milestones, risks, blockers, dependencies) - Build dashboards and automated reports that surface Red/Yellow status before review meetings - Prepare escalation write-ups with data, context, and recommended actions for leadership AI-Augmented Operations (Differentiator) - Build, maintain, and improve AI agent workflows that automate operational toil - Design and operate LLM-based tools for: HC scrub automation, program mapping, report generation, document drafting executive summaries - Continuously identify manual processes that can be automated with AI/ML tooling - Evaluate and adopt new AI capabilities (coding assistants, document analysis, data pipelines) for org-wide benefit Executive Communication - Write executive-ready narratives: OP documents, business reviews, org highlights, 6-pagers - Translate technical wireless engineering work into business impact for non-technical audiences - Prepare data-backed briefing materials for leadership reviews

Basic Qualifications

• - 5+ years of working directly with engineering teams experience - 2+ years of technical product or program management experience - 5+ years of analytical, quantitative, communication, and presentations experience - 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience with AI/ML technologies - Experience in business analysis and functional roles requiring quantitative, analytical and organizational skills, including intermediate Excel skills (Pivot Tables, VLookups) - Experience producing executive-level written materials and presenting to executive audiences - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience handling ambiguous or undefined challenges through strong problem solving abilities - BS degree in computer science, engineering, mathematics or equivalent, or 5+ years of technical work experience - AI agents) to solve operational problems — not just using ChatGPT, but designing systems - tools. Can build a model from scratch, not just consume one - - Engineering literacy: Can read a program schedule, understand hardware development phases (Proto → EVT → DVT - → PVT → MP), comprehend basic system architecture, and ask intelligent questions of engineers without needing to do the engineering

Preferred Qualifications