Arabic Speaking Player Support Specialist for Supercell Games - Work In Sofia
Posted November 2, 2026
Job Description
Arabic Speaking Player Support Specialist for Supercell Games
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-leading brands across Europe. We pride ourselves on facilitating career-defining opportunities within the rapidly evolving Gaming & Esports sector, ensuring our candidates find success in dynamic, multinational environments.
Job Overview
We are currently recruiting for an Arabic Speaking Player Support Specialist for Supercell Games position in Bulgaria. This role is perfect for gaming enthusiasts looking to launch their career in the Gaming & Esports industry while enjoying a seamless relocation to Sofia, one of the most exciting hubs for jobs in Bulgaria.
Key Responsibilities
- Provide world-class support to players of Supercell titles, ensuring an exceptional experience for the Arabic-speaking community.
- Troubleshoot technical issues and gameplay queries, maintaining the high standards expected in the Gaming & Esports industry.
- Monitor community sentiment and report feedback to enhance the player experience.
- Maintain a deep understanding of Supercell game mechanics and internal knowledge bases.
- Represent the brand with professionalism and passion during all player interactions.
- Collaborate with internal teams to identify trends and improve support processes.
- Ensure all interactions comply with company quality assurance and data security guidelines.
- Native or fluent Arabic (spoken and written).
- Proficiency in English to effectively operate within our international team.
- Passion for mobile gaming and a strong interest in the Gaming & Esports industry.
- Strong problem-solving skills and a customer-centric mindset.
- Ability to relocate to Sofia for this Arabic Speaking Player Support Specialist for Supercell Games position in Bulgaria.
