Business Development Representative
Job Description
Business Development Representative (BDR)
Remote (availability to travel required)
Team: Sales (Growth)
About Panoptyc
At Panoptyc, we’re on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 25,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we’re excited to invite top talent to join us in reshaping the future of retail security.
About the Role
We’re hiring a Business Development Representative to drive outbound growth in grocery and convenience retail. This is not an inbound role. You’ll find the right people at independent grocers, regional chains and c-store operators, start the conversation, and book qualified meetings for the team.
You’ll own the top of the funnel:
Outbound prospecting by phone, email and LinkedIn
Qualifying prospects and booking meetings for AEs
Keeping our CRM clean, current and reliable
You need to be hungry, resilient and organized. We value grit and the ability to adjust quickly based on what you hear from the market.
What You’ll Own
Outbound Prospecting
Run high-volume daily outreach across calls, email and LinkedIn
Research and build target lists of grocery stores, supermarket chains and convenience retailers
Reach the people who make the call: store owners, operators, directors of operations and loss prevention leaders
Personalize outreach without letting volume drop
Test messaging and share what’s converting
Meeting Setting and Handoff
Run short qualifying conversations to confirm fit, pain and decision-making authority
Book meetings for AEs and hand them off with clear notes and context
Follow up consistently so booked meetings actually happen
CRM Hygiene
Log every call, email and touchpoint in HubSpot
Keep contacts, companies, deals and next steps accurate and up to date
Use your data to plan your day and prioritize your list
Market Feedback
Share what you’re hearing from prospects to help sharpen our ICP and messaging
Flag competitor mentions and objection patterns to Sales and Marketing
What “Great” Looks Like in This Role
We hire great. In this role, that means:
You treat every “no” as a step closer to a “yes”
You handle objections directly and calmly
Your calendar and your HubSpot are always in order
You understand why grocery and c-store owners care about theft, not just what the script says
You show urgency, ownership and a competitive drive to hit your numbers
You're coachable.
Requirements
Experience
2 to 4 years in Sales Development, Business Development or outbound sales (SaaS preferred)
A track record of hitting or beating activity and meeting targets
Strong HubSpot experience
Availability to travel about 3 times a year for US conferences and on-site client visits
Sales Muscle
Comfortable making around 150 cold calls a day
Clear, concise writing; your emails get to the point and ask for the next step
Handles rejection professionally and stays motivated
Systematic and Data-Driven
Organized approach to list building and follow-up
Familiar with sales tools such as LinkedIn Sales Navigator, ZoomInfo, Apollo or Outreach/Salesloft
Uses data to decide who to call first
Core Competencies
High Hunger: competitive, must-win energy
Strong Urgency: you don’t wait for leads to come to you
Systematic Thinking: you follow a process to maximize output
Opinionated: you look for the truth in prospect feedback and speak up about what’s working
Nice to Have
Experience selling into US grocery or convenience retail
Background in retail tech, physical security or loss prevention
Experience at a high-growth startup
