Channel Solutions Engineer

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
 
At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.
 
AI Fearlessly.

About TrendAI™

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

At TrendAI™, we’re always seeking exceptional talent: people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

AI Fearlessly.

Position Summary:

Trend Micro is seeking a French speaking Channel Solutions Engineer who is passionate about cybersecurity and AI-powered platforms, excels at enabling and empowering partners, and thrives in collaborative go-to-market environments. In this role, you will work closely with Channel leadership, Solutions Engineering, Product, Marketing, and Partner teams to strengthen our partner ecosystem, elevate partner technical capabilities, and drive joint customer success. 

As a trusted technical advisor to our partners, including MSSPs, GSIs, VARs, and strategic resellers, you will shape how they position, demonstrate, and deploy the platform with their customers. You will serve as the technical bridge between partner needs and platform capabilities, driving scalable adoption, shared revenue growth, and long-term advocacy across the channel ecosystem. 

We are looking for individuals who embody humility, hunger, and people-smart instincts. Successful candidates will bring energy into every interaction and excel at building trust with partner organizations.  

Work Location: Montreal, Quebec | Remote

What You’ll Do:

• Serve as the primary technical advisor for strategic channel partners, enabling them to evaluate, position, sell, and support our cybersecurity platform. 
• Develop a deep understanding of partner business models, service offerings, and customer challenges to align platform capabilities with high-impact channel outcomes. 
• Deliver impactful demos, presentations, and technical storytelling tailored to partner audiences, including SEs, practice leaders, and partner executives. 
• Build and maintain trusted relationships with MSSPs, GSIs, resellers, and distributors to accelerate joint revenue and expand market reach. 
• Represent the company as a technical evangelist at partner events, joint webinars, trainings, and channel-focused field engagements. 
• Develop high-quality channel enablement content references, including architectures, playbooks, demo flows, videos, workshops, and training assets to scale partner readiness. 
• Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to support channel-driven initiatives and ensure aligned execution. 
• Provide insights to Product Management based on partner feedback, market needs, service-delivery gaps, and emerging cybersecurity trends. 
• Support partner-led Proof of Concepts (POCs), ensuring partners can independently display measurable technical and business value. 
• Maintain deep knowledge of platform capabilities, competitive positioning, upcoming enhancements, and cybersecurity best practices relevant to the channel. 
• Travel within the Canada for partner meetings, enablement sessions, joint customer engagements, and channel events. 

What You Should Have (Required):

• Bachelor’s degree or equivalent experience in cybersecurity, AI, cloud, networking, systems engineering, or related fields. 
• 5+ years of experience in Solutions Engineering, Channel Engineering, Partner Technical Enablement, or Technical Pre-Sales roles. 
• Proven experience working with MSSPs, GSIs, resellers, or other channel organizations. 
• Strong understanding of public cloud technologies (AWS, Azure, GCP). 
• Broad technical acumen across cybersecurity, cloud architecture, networking, AI, risk visibility, and IT modernization. 
• Experience designing/architecting solutions in on-premises, hybrid, and cloud-native environments.
• Excellent communication and presentation skills with experience training partner technical teams and executives. 
• Demonstrated ability to deliver compelling demos and technical enablement programs. 
• Ability to rapidly learn new technologies and adapt to a fast-evolving cybersecurity landscape.

Bonus Qualifications 

• Experience in a fast-paced SaaS or cybersecurity startup ecosystem. 
• Familiarity with XDR, SIEM, CSPM, CNAPP, MDR, or modern security posture technologies. 
• Hands-on experience with API integrations, scripting, automation, or lightweight coding (Python, Bash, PowerShell). 
• Experience building partner solution offerings, runbooks, or service blueprints. 
• Background in SOC operations, threat hunting, or incident response. 
• Knowledge of compliance frameworks (SOC2, NIST, ISO 27001, PCI, HIPAA). 
• Strong technical storytelling skills—able to simplify complex concepts for diverse partner audiences. 
• Passion for mentoring, training, and scaling technical knowledge across large partner ecosystems. 
• Experience applying AI/ML or LLM/agentic AI to cybersecurity workflows or partner service delivery. 

Preferred Certifications 

• CISSP, CEH, CCSP, Security+, CySA+, CISM, CISA, or other ISACA certifications. 
• AWS Solutions Architect, Azure Architect, or GCP Professional Cloud Architect. 
• Kubernetes, DevOps, or Cloud Security specialization certifications. 

Bonus/incentive eligibility: Eligible for the company-wide performance bonus.

What We Offer You:

You’re important to us. What matters to you matters to us too. TrendAI™ provides benefit options for you and your family:

• Group benefits program with health, vision, and dental coverage

• Telehealth virtual health services

• Life insurance

• Short- and long-term disability

• Critical illness insurance

• Prenatal, maternity, parental, and medical leave

• Mental health wellness program

• Wellness incentive program

• Retirement savings with company match (group RRSP)

• Paid time off

• 14 annual holidays

• Tuition assistance

• Employee resource groups

We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities and an environment rooted in equity, inclusion, and collaboration, reflected in both our culture and our work.

TrendAI™ does not provide sponsorship for work permit applications or renewals for this position, now or in the future.

Be Passionate. Be Innovative. Be a Trender.

#LI-EF3

TrendAI™ (a business unit of Trend Micro Canada Technologies, Inc.) provides equal employment opportunity to all applicants and employees. TrendAI™ does not discriminate on the basis of race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, or a conviction for an offence for which a pardon has been granted or a record suspended, or on any other ground protected by applicable human rights legislation.

Accommodations are available on request for candidates taking part in all aspects of the recruitment process. To request an accommodation, please contact [email protected].