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Customer Care and Client Support Remote

DLN Consulting GroupAustin, Texas, United States • Alexandria, Virginia, United States

Posted November 13, 2026

Job Description

Job Title: Customer Care & Client Support — Remote
Company: DLN Consulting Group
Location: Remote
Job Type: Full-Time

Description
DLN Consulting Group is seeking a dedicated Remote Customer Care & Client Support Specialist to serve as a primary point of contact for our clients. In this role you will manage client relationships, resolve inquiries, and ensure a seamless experience from first contact through resolution. If you are passionate about helping people and thrive in a remote environment this role is for you.

Job Title: Customer Care & Client Support — Remote Company: DLN Consulting Group Location: Remote Job Type: Full-TimeDescription DLN Consulting Group is seeking a dedicated Remote Customer Care & Client Support Specialist to serve as a ...

Requirements

  • High school diploma required; Associate’s or Bachelor’s degree preferred
  • 1–3 years of customer service or client support experience
  • Excellent verbal and written communication skills
  • Strong problem-solving ability and patience under pressure
  • Proficient with email, CRM tools, and video conferencing platforms
  • Reliable internet connection and dedicated home workspace
  • Ability to manage multiple client accounts simultaneously
  • Professional, empathetic, and solutions-focused attitude