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Field Service Engineer in North Taiwan
Posted November 11, 2026
Job Description
- Provide technical support, such as troubleshooting, repair, maintenance, or training for customers.
- Coordinate and perform repairs, maintenance, and other technical services according to established procedures and standards.
- Actively promote and sell service products to customers.
- Perform pharma (re)qualifications for our instruments.
- Collaborate effectively with cross-functional teams, such as Sales, Application Specialists, Administration and HQ Customer Support.
- Perform administrative tasks in our CRM system to process all customer support activities correctly, such as creating RFQs, repair estimates, service reports and service confirmations.
- Take responsibility for managing your personal stock of service parts and tools.
- Complete and maintain all necessary Anton Paar service training certifications for your assigned product lines.
- Travel regularly to customer sites in Taiwan, mainly in the north. Support in Central or Southern Taiwan may be required when needed.
Qualifications
- Engineering degree.
- Two years of experience in hardware support or repair work.
- Experience in the scientific instrument business will be a plus.
- Two or more years of experience in a customer-facing role, with exceptional customer service skills.
- Strong technical, analytical and problem-solving skills.
- Self-motivated, with good organizational skills.
- Good communication skills in English.
- A valid driver’s license.
Additional Information
- 12 paid vacation days in your first year, increasing every year.
- Up to 4 days of fully paid sick leave per year.
- Annual health check and group insurance.
- Company laptop and phone with unlimited internet.
- Regular team activities.
- A free English class every week.
Company Description
Our service engineers play an essential role at Anton Paar in ensuring long-term customer satisfaction. In this role, you will provide on-site services for Anton Paar products, including instrument maintenance, calibration, installation, repairs and training.
