French Speaking Rent-a-Car Consultant - Work In Sofia, Bulgaria
Job Description
French Speaking Rent-a-Car Consultant
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between world-class talent and global business leaders. We specialize in providing high-caliber recruitment solutions for French-speaking jobs, ensuring our partners achieve excellence within the competitive landscape of the travel and service industries.
Job Overview
We are currently seeking a motivated professional for a French Speaking Rent-a-Car Consultant position in Bulgaria. This exciting role in the travel industry allows you to provide exceptional support to international clients, ensuring seamless vehicle rental experiences while enjoying a vibrant professional life in the heart of Europe.
Key Responsibilities
- Provide expert consultation to French-speaking customers regarding vehicle reservations and rental logistics within the travel industry.
- Manage incoming inquiries via phone, email, and live chat with a focus on service excellence.
- Coordinate rental agreements, insurance coverage, and vehicle modifications for travelers.
- Address and resolve customer concerns efficiently to maintain high satisfaction scores.
- Maintain detailed records of rental transactions in our specialized industry software.
- Collaborate with international teams to ensure standardized service delivery for our travel partners.
- Promote additional travel services and rental upgrades to enhance the customer’s journey.
- Native or fluent French (spoken and written).
- Professional proficiency in English for inter-office communication.
- A passion for the travel industry and delivering world-class customer service.
- Strong problem-solving skills and the ability to work in an on-site, fast-paced environment.
- Valid EU passport (mandatory for this relocation opportunity).