German Speaking B2B Solutions Consultant - Work In Sofia, Bulgaria
Posted November 3, 2026
Job Description
German Speaking B2B Solutions Consultant
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, widely recognized as a leader in connecting top-tier talent with high-growth opportunities across Europe. We specialize in executive search and professional placement, helping candidates secure elite roles within the dynamic Customer Support Services sector.
Job Overview
We are currently seeking a motivated professional for a German Speaking B2B Solutions Consultant position in Bulgaria. This role is perfect for a talented individual looking to elevate their career within the professional Customer Support Services industry while enjoying a seamless transition to a vibrant European capital.
Key Responsibilities
- Act as the primary point of contact for enterprise-level clients, providing expert guidance in the Customer Support Services sector.
- Manage B2B service inquiries, ensuring all client interactions maintain a standard of excellence.
- Develop and maintain strong professional relationships to drive long-term client satisfaction and retention.
- Analyze complex client requirements and propose effective, tailor-made solutions.
- Collaborate with cross-functional teams to streamline communication and improve service delivery processes.
- Contribute to the ongoing success of the department by meeting and exceeding established performance metrics.
- Document all interactions accurately within the CRM to ensure a high quality of reporting and data integrity.
- Native or fluent German (spoken and written).
- Professional proficiency in English.
- Valid EU passport (mandatory).
- Previous experience in B2B or high-level Customer Support Services is highly advantageous.
- Strong problem-solving skills and a solution-oriented mindset.
- Ability to relocate on-site to Sofia, Bulgaria.
