Greek Speaking Support Specialist - Work In Sofia, Bulgaria

Greek Speaking Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class opportunities across the European BPO and customer service landscape. We pride ourselves on delivering white-glove service to our candidates, ensuring a seamless transition into professional roles that ignite career growth and global experience.

Job Overview

We are currently sourcing exceptional professionals for a Greek Speaking Support Specialist position in Bulgaria. This role is perfect for ambitious individuals looking for rewarding jobs in Bulgaria within the dynamic Customer Support Services industry, offering a chance to utilize your native language skills while living in a vibrant, international hub.

Key Responsibilities

• Deliver professional and high-quality customer assistance through various communication channels within the Customer Support Services sector.
• Resolve technical and general inquiries while ensuring high levels of customer satisfaction and brand loyalty.
• Maintain detailed records of customer interactions within our CRM systems as part of our excellence-driven support framework.
• Collaborate with international teams to optimize support workflows and refine internal service processes.
• Represent our premium clients with the highest standard of professionalism, acting as the primary voice for Greek-speaking customers.
• Contribute to team targets, ensuring key performance indicators are consistently met or exceeded.
• Adapt to evolving product knowledge to provide accurate and efficient support in a fast-paced environment.

Greek Speaking Support SpecialistAbout Mercier Consultancy GroupMercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class opportunities across the European BPO and customer servic...

• Native or fluent Greek (spoken and written) is mandatory for this Greek Speaking Support Specialist position in Bulgaria.
• Proficiency in English to collaborate within our multinational corporate environment.
• Strong interpersonal skills and a natural ability to build rapport with customers in a Customer Support Services capacity.
• A proactive attitude towards problem-solving and a dedication to delivering excellence in every interaction.
• Ability to relocate to Sofia for this on-site opportunity, enjoying one of the most sought-after jobs in Bulgaria for international professionals.