Injury Adjuster
Distro • Colorado Springs, Colorado
Posted: October 23, 2026
Job Description
- • Salary (Colorado Springs, CO): $57,000 – $77,000 / year • Schedule: Monday – Friday, 9:00 a.m. – 5:30 p.m. (Local Office Time) • Work Type: Hybrid (Relocation assistance is not available) • About the Role: Experienced claims professional needed to deliver exceptional member service. The Injury Adjuster will handle non-attorney-involved soft tissue bodily injury claims and related auto physical damage exposures, managing claims from investigation to resolution while providing proactive, concierge-level communication and timely support. • Key Responsibilities: • Claim Management: Adjust non-attorney-involved soft tissue bodily injury and auto physical damage claims within assigned authority. • Coverage & Liability: Confirm policy coverage, investigate loss details, determine legal liability, and evaluate damages in compliance with state laws and regulations. • Member Experience: Guide members through timelines and next steps, delivering proactive, best-in-class service and communication. • Collaboration & Risk: Partner with internal teams, business partners, and vendors to resolve claims efficiently while monitoring and managing risk. • Catastrophe (CAT) Support: Participate in CAT response operations, which may include mandatory on-call periods, evening/weekend/holiday work, and travel with minimal notice. • What You Bring (Must-Have Qualifications): • Education: High School Diploma or GED. • Experience: At least 1 year of injury adjusting or auto liability adjusting experience, including complex vehicle physical damage claims (e.g., total loss, multi-vehicle, or non-owned vehicles). • Knowledge: Working knowledge of auto claims contracts, coverage evaluation, investigation, negotiation, adjudication, and state insurance regulations. • Skills: Strong negotiation, conflict resolution, communication, problem-solving, and time-management skills, paired with sound financial judgment. • Licensing: Ability to acquire and maintain required insurance adjuster licenses within 90 days (up to 3 attempts). • Nice-to-Have Qualifications: • Current experience in a Senior Auto Adjuster / Complex role, or 1+ year as a Complex Senior Auto Adjuster. • 2+ years of auto liability or casualty adjusting experience with complex/multi-vehicle claims. • Previous experience handling total loss claims. #HireFinder #LI-PROMOTED #LI-Hybrid
- $57,000 - $77,000 a year
- We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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