Remote Dutch Bol.com Customer Advisor | Part-time or Full-time
Atlean World • Albufeira, Faro District, Portugal • Braga, Braga, Portugal
Posted: October 23, 2026
Job Description
Atlean World is an HR SaaS Consultant dedicated to fostering multicultural environments as the new reality. We specialize in multilingual markets, ensuring candidates have a seamless recruitment journey.
Your Next Job, Without Boundaries! 🌍
If you're living in Portugal we are offering a fantastic remote work opportunity for the role of Customer Advisor for Bol.com.
Why this Customer Advisor role is a great opportunity for your professional and personal development:
- Work from anywhere while embracing diverse experiences.
- Represent a global brand.
- Fast-track career development opportunities.
Your day-to-day responsibilities would include:
- Listen to customers’ questions and concerns, and provide answers and solutions;
- Troubleshooting regarding orders, deliveries, payments and returns;
- Point of contact for external sellers;
- Provide information about digital products;
- Escalation and rerouting of issues to other departments.
What do you need to be successful in this role?
- Native level of written and verbal communication skills in Dutch
- Be living in Portugal
- Availability to work in rotating shifts;
- Good computer skills;
- Excellent communication and interpersonal skills and team spirit;
- High School Diploma
- EU passport/ID or a portuguese resident card
