Sales Development Representative - Spanish Bilingual

Position Summary

You will be the first point of contact for prospective customers across the medical and aesthetic markets. You will make a high volume of outbound calls, introduce the products, learn each prospect's needs, identify the decision-maker and economic buyer, and schedule qualified appointments for our outside sales representatives.

This role suits someone who enjoys the phone, handles rejection well, and wants to build a career in medical sales.

Target Customers

You will engage with a range of healthcare and aesthetic organizations, including but not limited to:

• Ambulatory Surgery Centers (ASCs)
• Hospital systems and health networks
• Plastic surgery groups and clinics
• Medical spas
• Dermatology groups and clinics
• Other surgical and specialty practices

Position SummaryYou will be the first point of contact for prospective customers across the medical and aesthetic markets. You will make a high volume of outbound calls, introduce the products, learn each prospect's needs, identify the decision-mak...

Key Responsibilities

• Make a high volume of outbound calls daily to new and existing leads (target: 100 calls per day).
• Introduce the product and clearly communicate our value, product lines, and differentiators.
• Share basic product information and answer basic questions, escalating technical questions to the appropriate team member.
• Ask discovery questions to understand the prospect's current instruments, suppliers, pain points, purchasing timelines, and volume.
• Navigate gatekeepers and complex organizations to identify the key decision maker, economic buyer, and other influencers (surgeons, OR directors, materials managers, practice administrators, procurement and value analysis committees).
• Qualify leads against established criteria before booking appointments.
• Schedule virtual or in-person meetings for outside sales representatives and coordinate calendars across time zones.
• Send confirmation emails, calendar invites, and follow up product materials to prospects.
• Provide sales reps with a detailed handoff before each appointment covering contacts, needs, current vendors, buying process, and objections.
• Follow up on unresponsive leads through calls, emails, and voicemails using a structured cadence.
• Keep CRM records accurate and current, logging all activity, notes, and lead status.
• Research target accounts to find new contacts and build prospect lists.
• Meet or exceed weekly and monthly goals for calls, conversations, and qualified appointments.
• Share market feedback, common objections, and competitor insights with the sales team.

Required

• 3 to 5+ years of successful, verifiable experience in appointment setting, inside sales, telemarketing, lead generation, or a similar phone based role
• Excellent verbal and written English communication skills, with a confident, professional phone presence and clear, easily understood speech
• Proven ability to handle high call volume and stay motivated through rejection
• Strong listening and questioning skills
• Highly organized, self motivated, and able to work independently in a remote environment
• Comfortable with CRM and ERP systems and Microsoft Office

Preferred

• Experience selling or setting appointments in the medical device, surgical, healthcare, or aesthetics industries
• Familiarity with hospital purchasing, GPOs, value analysis committees, or ASC operations
• Understanding of B2B sales processes and buying decisions involving multiple stakeholders
• Experience with sales engagement tools (e.g., Outreach, Salesloft, ZoomInfo, LinkedIn Sales Navigator)
• Bachelor's degree