Senior Incident Response Analyst
Job Description
Role Summary
Sophos is seeking an experienced and motivated Senior Incident Response Analyst to support Managed Detection and Response (MDR) customers and managed service providers (MSPs) within the Critical Incident Response Team (CIRT).
As a Senior Incident Response Analyst, you will lead the investigative execution of active cyber incidents, working directly with customers and MSPs to investigate, contain, and support remediation efforts. Utilizing Sophos technologies, you will work with both large and small organizations across multiple countries and levels of technical maturity. This is a fast-paced role that requires the ability to make quick context-based decisions to disrupt adversary activity.
What You Will Do
Utilize Sophos technologies to investigate, contain, and respond to cyber incidents
Mentor incident response analysts and MDR operations analysts by providing technical guidance, review, and escalation support
Perform advanced incident response analysis to identify initial access, persistence, and lateral movement to contain and remediate threats
Support MDR customers and MSPs by conducting phone calls and joining meetings to discuss cyber incidents, while often providing priority recommendations to contain, neutralize, and remediate
Conduct analysis of cyber incidents for malware, ransomware, and other common attack types
Maintain accurate and detailed documentation for analysis performed during cyber incidents
Work closely with internal SophosLabs, Detection Engineering, and Threat Hunting teams to continuously expand and improve detection logic
Work closely with Sophos MDR Operations teams in providing response, remediation guidance, and excellent customer service
Where appropriate, contribute to Sophos blogs, social media, and other sources on adversary tactics, techniques, and procedures (TTPs), indicators of compromise (IOCs), and other investigative findings
Evaluate new technologies and processes to improve the overall incident response capability
Assist in creating accurate and detailed technical incident reports as a post-incident deliverable for MDR customers and MSPs
What You Will Bring
4+ years' experience conducting cybersecurity investigations in a methodical manner and investigating threats or 2+ years' experience performing incident response engagements
Understanding of network architecture and IT infrastructure
Experience creating technical documentation and technical reports for customers
Ability to work under high-pressure situations, when response time matters, to disrupt adversary activity
Network and endpoint (macOS, Linux, Windows) investigation experience; IDS, IPS, EDR, and basic malware analysis
Understanding of at least one of the following: OSQuery, SQL, and KQL
Experience applying frameworks such as MITRE Attack and Cyber Kill Chain
Ability to work some weekends and holidays
Knowledge of Windows and Linux command and script interpreters
Advanced cybersecurity certifications (GCFE/GCFA, CompTIA CySA+, OSCP, etc.)
Experience calling customers and providing excellent customer service
Publications, either written or acknowledged, within the cyber security field
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What does remote mean at Sophos?
Sophos supports flexible ways of working, with many roles offered remotely and others working in a hybrid model. For remote roles, you may work remotely within the location specified in the job posting. Candidates must reside in and be authorized to work in that location. Our teams collaborate across locations and time zones, using technology to stay connected and deliver results.
Our Commitment To You
Sophos welcomes applicants with diverse experiences, perspectives, and backgrounds. We believe great ideas come from different ways of thinking, and we are committed to building a workplace where people can contribute, grow, and succeed.
We evaluate all candidates based on job-related skills, qualifications, and experience, and are committed to providing equal employment opportunities consistent with applicable laws and regulations.
If you require a reasonable accommodation during any stage of the recruitment process, please contact [email protected]. Any information shared will be used only for the purpose of evaluating and providing the requested accommodation.
