Supply Chain Manager, NA Logistics, Global Transportation and Logistics

• As a Supply Chain Manager on our Logistics team, you will own carrier performance across a regional node, managing transportation execution and partnering with upstream supply chain teams to keep products

Description

• As a Supply Chain Manager on our Logistics team, you will own carrier performance across a regional node, managing transportation execution and partnering with upstream supply chain teams to keep products moving reliably. You will use data to identify root causes, drive key delivery and customer experience metrics, and build strong carrier relationships at local, regional, and national levels. This role is focused on investing in cost reduction, automation, and continuous improvement — meaning you will have real opportunities to make processes better and more efficient from day one. If you are analytical, collaborative, and motivated by operational impact, this role puts you at the center of how Amazon delivers for customers. Key job responsibilities Manage transportation execution across all lanes and programs regional customers, owning key performance metrics such as on-time delivery, pickup compliance, logistics and fulfillment continues improvement opportunities. Build and maintain carrier relationships at local, regional, and national levels, representing Amazon in regular carrier meetings to manage performance and identify cost reduction opportunities. Leverage AI tools, agentic coding, and BI dashboards to perform root cause analysis, track operational trends, and build applications that support organizational impact and meet Service Level Agreements (SLAs). Lead continuous improvement initiatives by partnering with Transportation Operations and Building Operations leadership to solve problems across the network and drive measurable business outcomes. Own and refine workflow-level processes by maintaining Standard Operating Procedures (SOPs), process documentation, and trackers, while identifying opportunities to automate repetitive tasks and reduce operational costs. About the team Our team manages logistics services and transportation execution for internal Amazon Tech Supply Chain non-inventory IT asset deployment. We partner closely with upstream supply chain supply planning, material buying, customer solutions teams and delivery service providers, 3P warehousing partners and fulfillment operations teams to ensure our regional network runs smoothly.

Basic Qualifications

• - 3+ years of program or project management experience - 1+ years of supply chain experience - Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field - Experience with Six Sigma tools and Lean techniques - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Preferred Qualifications