Travel Coordinator
Job Description
This role is for one of Weekday’s clients
Salary range: Rs 500000 - Rs 600000 (ie INR 5 - 6 LPA)
Min Experience: 3+ years
Location: Remote
JobType: full-time
As part of the Operations team, you will manage the post-booking workflow, coordinate with guests and suppliers, and ensure every itinerary is accurately organised. You'll also track payments and prepare travel and financial documents.
This role is for one of Weekday’s clientsSalary range: Rs 500000 - Rs 600000 (ie INR 5 - 6 LPA)Min Experience: 3+ yearsLocation: RemoteJobType: full-timeAs part of the Operations team, you will manage the post-booking workflow, coordinate with guests a...Key Responsibilities
- Booking Coordination: Coordinate with suppliers to book agreed itineraries accurately and communicate all arrangements. - Guest Communication: Handle post-booking inquiries, changes and special requests throughout the guest's travel journey. - Supplier Coordination: Keep suppliers updated on guest requests, changes and confirmations.
- Payment Management: Track payments, send payment links to guests and prepare documents for supplier payments.
- Travel Documentation: Prepare and share travel planners, itineraries and related documents with guests and suppliers.
- Booking Systems: Maintain accurate records in internal booking software, generate reports and carry out basic data analysis.
- Process Improvement: Identify workflow gaps and potential conflicts early and help resolve them.
- Team Coordination: Work with Sales, Customer Support and Destination Guides to ensure smooth handovers and trip delivery.
What We're Looking For
- Strong attention to detail in tour operations and booking coordination.
- Excellent written English and clear communication with guests and suppliers.
- Strong organisation and time management across multiple departures. - Ability to identify issues early and work with others to resolve them.
- Comfort with document formatting, spreadsheets and PowerPoint.
- A proactive approach and ability to work independently. Qualifications
- Undergraduate degree in any discipline; a postgraduate qualification is a plus.
- 3-5 years of relevant work experience. Travel industry experience is highly desirable.
Must-have skills
booking coordination, written English, communication