Epic Ambulatory Analyst

Prominence is looking for an experienced Epic Ambulatory Analyst to design, build, test, and support EpicCare Ambulatory for an academic health system. This role will partner with clinicians and operational leaders to adapt ambulatory and specialty workflows, resolve end-user issues, and maintain the EHR across hospitals, clinics, and Community Connect partners.

Who We Are

Prominence is a healthcare technology strategy and implementation firm, focused on helping the nation’s leading healthcare organizations to do more with their data. Founded by former Epic managers, we understand the technology landscape in healthcare and provide IT staffing, advisory services, and analytics solutions to create robust data ecosystems that support clinical workflows, automate operational processes, and expedite research. Whether it’s guiding a technology implementation, establishing governance principles, or developing leading edge analytics, we help our customers make sense out of the mountain of data at their fingertips in order to deliver higher quality care at a lower cost.

Ranked as a best place to work over 27 times (and counting!), Prominence’s culture provides consultants with a supportive environment that allows you to innovate and grow your career in healthcare IT. Additional information is available on our website.

Prominence is looking for an experienced Epic Ambulatory Analyst to design, build, test, and support EpicCare Ambulatory for an academic health system. This role will partner with clinicians and operational leaders to adapt ambulatory and specialty wor...

As a member of our Epic Consulting team, you’ll work closely with our customers to implement and optimize their Epic workflows. In addition to your Epic project work, you will help mentor and grow our customer’s teams, escalate issues, and guide projects to a successful outcome.

Perform Epic-related consulting and advisory services, including but not limited to the following:

• Design, build, test, and implement EpicCare Ambulatory functionality to meet clinical and operational needs.
• Partner with clinicians to analyze clinical processes, documentation needs, workflows, and practice standards, and adapt the system to support them.
• Work with clinicians to create or adapt written protocols.
• Prepare detailed specifications covering clinical processes, information flow, and risk and impact analysis.
• Provide end-user support by tracking issues, troubleshooting problems, and following up through resolution.
• Collaborate with other Epic application teams, clinical and business operations, and Epic to enhance and maintain the EHR.
• Design and execute tests, analyze system performance data, and produce reports and analyses.
• Serve as a technical resource for senior staff and managers on functionality, efficiency, cost-effectiveness, policy, and performance.
• Create build documentation and knowledge transfer materials, and share system knowledge with customer analysts and operational staff.
• Additional duties as may be required to successfully deliver a project.
• May be invited to participate in corporate functions, events, and meetings.

Desired Qualifications

• Active Certification: EpicCare Ambulatory
• Certification in Rehab, Kaleidoscope, or Bones is a plus
• 5+ years of experience in Epic Ambulatory build and implementation
• Strong knowledge of ambulatory clinical workflows and documentation needs
• Strong problem-resolution skills, with the ability to quickly diagnose issues and implement effective solutions
• Strong written and verbal communication skills, with the ability to explain technical information clearly to clinical users at all levels
• Detail oriented, with proven ability to manage time, prioritize tasks, and meet deadlines
• Ability to work Monday through Friday, 8:00 AM to 5:00 PM Pacific
• Demonstrated ability to deliver successful projects remotely