Finnish Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria
Job Description
Finnish Speaking Fitbit Products Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for connecting elite talent with industry-leading global brands. We specialize in facilitating career-defining opportunities across Europe, providing unmatched support for professionals seeking high-impact roles within the fitness and wellness sector.
Job Overview
We are currently recruiting for a Finnish Speaking Fitbit Products Support Specialist position in Bulgaria, perfect for those passionate about wearable technology and health innovation. This role offers an exceptional opportunity to join a top-tier team in the fitness and wellness industry while enjoying a vibrant career abroad.
Key Responsibilities
- Provide high-quality technical and functional support for Fitbit users in the Finnish language.
- Assist customers with the setup and synchronization of fitness trackers and health-monitoring smartwatches.
- Troubleshoot software and hardware connectivity issues to ensure seamless user engagement with fitness data.
- Educate users on advanced fitness features, sleep tracking, and heart-rate monitoring metrics within the ecosystem.
- Maintain high satisfaction scores while representing a leading name in the global fitness and wellness industry.
- Document customer interactions accurately within the support portal to drive ongoing service improvements.
- Collaborate with international teams to refine support strategies for the Finnish-speaking market.
- Native or fluent Finnish (spoken and written).
- Valid EU passport (mandatory).
- Strong passion for fitness, wellness, and consumer technology.
- Excellent communication skills and a customer-centric mindset.
- Ability to relocate to Sofia for this rewarding Finnish Speaking Fitbit Products Support Specialist position in Bulgaria.
- Basic computer literacy and comfort with mobile application navigation.