Job Description: VA Eligibility Specialist

Role Type: Contractor
Location: Remote, United States
Time Commitment: 20–30 hours per week, short-term project

About the Role

We are seeking experienced VA Eligibility Specialists to help evaluate and improve AI systems focused on veterans' health care. You will use your enrollment and eligibility expertise to review questions from veterans and their families and ensure AI-generated answers are accurate, clear, and useful. No prior AI experience is required.

Key Responsibilities

1. Review sample VA health care questions for accuracy and real-world relevance.

2. Develop evaluation guidelines covering eligibility, enrollment, priority groups, income requirements, and means testing.

3. Assess care coordination, community care, MISSION Act requirements, and access to care.

4. Evaluate AI-generated answers and identify errors, omissions, and outdated information.

5. Provide clear written feedback to improve AI response quality.

Required Qualifications

1. Previous VA enrollment, eligibility, or care coordination experience, or experience as a VA social worker.

2. At least 1 year of experience in VA health care enrollment, eligibility determination, or care coordination.

3. Knowledge of priority groups, income and means testing, and community care.

4. Must be based in the United States.

5. Available for 20–30 hours per week and able to start quickly.

6. Strong written communication and attention to detail.

Nice to Have

• Experience with veteran outreach and health care applications.

• Experience creating guides, checklists, or training materials.

• Experience assisting diverse veterans and families, including rural and non-English-speaking communities.